Faced with growing crime and antiquated systems a local police departmentengaged the PDG team to evaluate their information processing bottlenecks with the goal of delivering real time case stats to the field officers. The PDG team designed an integrated application which consolidated police dispatching and debriefing data and delivered that data to patrol cars, as needed. This innovation allowed officers to refocus their efforts on cases which had not been resolved in the field. The application directly impacted the services delivered to the community and overall effectiveness of the debriefing process
A casino faced with manually driven processes expected to leverage their Microsoft investments more strategically. With a goal of process automation, PDG consolidated legacy gaming systems and delivered them in a ready to consume format for executive management. Our business analysis process incorporated fundamental workflow automation that transformed the IT organizations service to their customer base, insuring efficiency and scalability.